TI Standards
The CHERRY TI-Messenger is approved by gematik and meets all requirements for secure and legally compliant communication in healthcare.
The heart of digital communication in healthcare – Simple. Fast. Secure.
The CHERRY TI-Messenger
Why Now Is the Perfect Time for the CHERRY TI-Messenger
The Answer to the Demands of Modern Communication in Healthcare
Many healthcare providers still rely on fax, phone, and analog communication methods, as the requirements for handling sensitive medical data of patients are high. The CHERRY TI-Messenger (TI-M) alleviates the burden on all stakeholders by enabling simple, fast, and above all, secure digital communication and data exchange.
TI-M is a modern communication service specifically designed to meet the needs of the German healthcare system. As part of the telematics infrastructure (TI), it ensures secure and accessible communication between all stakeholders in healthcare delivery.
Highest Security Standards Through Proven Protocols
TI-Messengers are built on the Matrix protocol, an open messaging standard developed by the Matrix.org Foundation, and adhere to interoperability standards required for use within the telematics infrastructure. Centralized communication closes information gaps, reduces communication errors, and saves valuable resources. This makes the TI-Messenger a key contributor to promoting cross-sector digital networking in the healthcare industry.
Approval for TI-Messengers is granted by gematik under strict protocols. These guidelines ensure compliance with all legal requirements related to data protection and security, including the provisions of the General Data Protection Regulation (GDPR). Only messengers that meet these rigorous standards can be integrated into the telematics infrastructure.
Awesome Technologies
Our Partner for Secure Communication
The CHERRY TI-Messenger leverages the technology of Awesome Technologies, a company that has been dedicated to the development and continuous optimization of the messenger since 2017, with a clear focus on data privacy and security. In October 2024, the product was officially approved by gematik, becoming the second official TI-Messenger on the German healthcare market.
The product development includes the following modules:
- TI-M Pro: For healthcare providers
- TI-M ePA: For insurers and statutory health insurance members
- TI-M connect: For value-added applications such as Digital Health Applications (DiGA), Digital Care Applications (DiPA), and certified video consultations
We Support You in Digitalizing Your Communication Processes
Choose CHERRY TI-M for Smart Solutions and Greater Efficiency!
The CHERRY TI-Messenger ensures seamless integration into your workflows and promotes efficient, user-friendly communication. Whether in groups or via direct messages, you can communicate quickly, flexibly, and effortlessly with your colleagues.
In the future, the CHERRY TI-Messenger will further simplify your daily tasks through integration with your primary system and the automation of workflows using AI-powered bots. Smart technologies significantly reduce the effort required for documentation and organization, allowing you to focus your valuable resources on the core tasks of healthcare delivery. Take advantage of a forward-thinking solution that makes your work more efficient and productive.
Interoperability
Thanks to the Matrix protocol, the messenger is compatible with other systems, enabling seamless integration. This promotes smooth collaboration – both internally, across sectors, and between other healthcare providers.
Practical and User-Friendly
With its intuitive interface and continuous development, the CHERRY TI-Messenger fits seamlessly into your daily workflow and adapts to your specific needs.
Make Your Workday More Efficient with CHERRY TI-M!
Simple, Asynchronous Internal Communication with 1:1 or Group Chats
Say goodbye to fax machines and endless phone calls—embrace modern communication. With 1:1 or group chats, you can quickly coordinate with colleagues, send messages, and share attachments like documents, images, or reports. This leaves you with more time to focus on what truly matters in your daily work.
Efficient Communication Across Sectors and Internally
Communication between medical practices, care facilities, and pharmacies for prescription requests or medication orders has never been easier. With the nationwide address book, all facilities connected to the TI-Messenger are easy to find and access.
Are You Facing Challenges in Communication and Collaboration with Other Healthcare Providers?
The CHERRY TI-Messenger, as a platform technology, offers flexible and versatile applications. We’re happy to explore how our solution can best support your needs.
Versatile Applications for All Stakeholder in Healthcare
Who Benefits from the CHERRY TI-Messenger?
Hospitals
Can you always keep track during emergencies? TI-M ensures seamless coordination between hospitals and emergency services, including patient transport, pre-admissions, bed capacity inquiries, and handovers.
Medical Practices
Do you need a reliable solution to seamlessly coordinate patient cases between general practitioners and specialists? The messenger enables secure, fast, and straightforward information exchange - ensuring optimal collaboration without delays.
Pharmacies
A prescription is filled out incorrectly - what now? Quickly communicate with the prescribing medical practice to make corrections promptly and effortlessly.
Elderly Care
Providing optimal care for those in need requires transparent information exchange between caregivers, doctors, and other providers! In the future, family members and residents will also be included in the communication, making the exchange even more efficient.
Therapists
Need to adjust a therapy plan on short notice? The TI-Messenger streamlines coordination with general practitioners and care staff, ensuring patients receive optimal care and necessary changes are implemented smoothly.
Medical Supply Providers
A patient urgently needs a walking aid? The TI-Messenger enables fast and direct communication with suppliers and care facilities, ensuring swift and seamless coordination of care.
Patients
A patient has a question about their therapy plan? They can use the messenger to communicate with you asynchronously - a planned step toward sustainably improving healthcare communication.
Cost bearer
Reduce the processing time for claims! Applications and inquiries between doctors, care facilities, and health insurers can be quickly and securely coordinated, ensuring smooth processing and satisfied insured members.
Contact us for more information!
Would you like to use the CHERRY TI-Messenger in your healthcare or service facility?
With our many years of experience, we will guide you step by step through the integration process and provide extensive resources for a smooth onboarding experience. Our goal is to support your team effectively, ensuring you can quickly and efficiently benefit from the advantages of our TI-Messenger.